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Customize their tone and language to replicate understanding and compassion. People today respond properly to friendly phrases which include, ‘I’m sorry to hear that.’
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When it will come time for you to analyse feedback and judge what to action, Keila Arriaga indicates, “Applying comments from your vital & best customers without delay. There’s a superb likelihood the opinions These buyers gave is recurring among the Some others.
I apologize with the inconvenience you’ve faced because of the hold out time. Thank you to your persistence. I know how irritating it is actually to wait on maintain, so I’m devoted to assisting you as immediately as you can. May perhaps I have your title and related facts to access your account or deal with your worry?
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